Shopping Process
Add items to cart → Proceed to checkout → Log in / Register → Choose payment method → Confirm shipping info → Complete checkout to generate order number. ※ Items are only reserved after checkout is completed. Adding to cart does not hold stock.
Stock & Out-of-Stock Items
DOSIDO products are mostly limited edition. If out of stock, orders are fulfilled based on payment completion time.
If an item is unavailable after ordering, we will notify you to adjust or cancel for a refund.
Product Colors & Images
Actual colors may vary slightly due to screen settings and lighting. Please refer to the physical product.
Payment Methods
Supports LINE Pay, Credit Card (VISA/MasterCard/JCB), Apple Pay.
Order & Promotion Rules
Each order is calculated independently; shipping and bundled offers cannot be combined.
In-stock and pre-order items are checked out separately due to different arrival times; shipping and discounts are also calculated separately.
Some sale/exclusive items and accessories are not eligible for discount codes (as marked on the page).
Delivery Methods & Restrictions
Offers 7-ELEVEN/FamilyMart pickup and home delivery. See Shipping Policy for details. ※ If store pickup is not collected within 7 days or refused 3 times, this service will be disabled for your account.
Coupon Usage
Coupons cannot be restored once used, except for cancellations due to defects or stockouts.
For partial returns, the discount is recalculated proportionally; for full returns, the coupon is not returned.
Invoices
An e-invoice will be emailed after order completion and uploaded to the Ministry of Finance platform. Once issued, invoices cannot be changed, reissued, or provided as paper originals.
Account Policy
DOSIDO reserves the right to blacklist and stop service for accounts with frequent returns, incomplete returns, or violations of shopping rules.
Returns & Shipping
For hygiene reasons, pet contact items cannot be returned once opened.
See Return Policy for details; see Shipping Policy for shipping fees and free shipping thresholds.