Privacy Policy
DOSIDO values the protection of your personal data. This policy explains how we collect, use, protect, and manage your information.
1. Methods of Data Collection
We may obtain your information when you register as a member, place an order, or contact customer service. This includes your name, phone number, email address, and shipping details. In addition, our system may automatically generate technical information such as browsing records and device data.
2. Purposes of Data Use
Your information is used to process orders and deliveries, provide customer service, manage membership accounts, send membership benefits and promotional messages (which you may opt out of at any time), and improve website functions and services. We may also provide relevant data when required by law or when assisting judicial authorities in an investigation.
3. Data Protection Measures
To safeguard your personal information, we use HTTPS encryption and restrict access to authorized personnel only. Third-party logistics and payment service providers receive only the information necessary to complete your transaction. We do not sell or share your personal data with unauthorized third parties.
4. Data Retention Period
General membership information is retained for the duration of your membership and stored for an additional five years thereafter. Order records are stored for five years in accordance with regulations from the Ministry of Finance. If required by law, DOSIDO may extend the retention period.
5. Your Personal Data Rights
You may request to review, access, supplement, correct, stop the use of, or delete your personal data. To exercise these rights, please contact us via email at dosidolab@elisongroup.com.
6. Cookie Usage
This website uses cookies to enhance your browsing experience, including essential cookies, preference cookies, and analytical cookies that do not contain personally identifiable information. You may disable cookies through your browser settings, though doing so may affect certain website functions.
7. Policy Updates
This policy may be updated as needed to improve our services. Any changes will be announced on this website without prior notice.